2024 has been a journey of remarkable growth, innovative breakthroughs, and strengthened community connections, paving the way for an exciting future ahead.
As we reflect on 2024, it has been a remarkable year for TechRyde, marked by significant milestones, achievements, and a commitment to innovation. This recap highlights our journey, the challenges we overcame, and the successes we celebrated together.
Innovations @2024
This year marked a significant leap forward for TechRyde. We invested deeply in our technical infrastructure, expanded our engineering team, and embraced cutting-edge technologies to better serve our partners in the food and hospitality industry. With a clear vision to drive innovation, we implemented scalable solutions, optimized our backend systems, and introduced robust integrations designed to enhance operational efficiency across restaurants worldwide.
Our zeal for innovation wasn’t confined to just our internal systems. This year, we successfully launched new AI-driven analytics tools, enhanced cloud infrastructure reliability, and strengthened our cybersecurity protocols to safeguard our partners’ data. We also fine-tuned our POS integrations, ensuring a smoother experience for every restaurant operator relying on TechRyde’s platform to manage their operations seamlessly.
Industry Presence
In 2024, TechRyde proudly joined the Restaurant Technology Network (RTN), through which we engaged with independent restaurant operators, exchanged valuable insights, and identified their evolving needs, reinforcing our commitment to empowering restaurant owners with shared knowledge and resources. Our active participation in the Restaurant Canada Show was a noteworthy event in 2024. We proudly showcased our innovations at the National Restaurant Association event in Chicago and were honored to be VIP invitees at the prestigious RTSS conference in Miami, strengthening our presence in the global restaurant technology landscape. Additionally, we met different channel distributors and hospitality partners in Miami and further collaborated with Hanasis, MicroTouch, Tonic POS, and Touch Dynamic, expanding our global reach and strengthening our worldwide presence.
Strategic Growth
The introduction of KDSync, Customized Receipt Printing, and seamless integration with Food Panda and Opera brought transformative value to the hospitality and food industry. These innovations equipped businesses with advanced tools and extensions that simplified operations, enhanced efficiency, and optimized workflows. By offering streamlined order management, personalized receipt solutions, and expanded platform connectivity, TechRyde empowered restaurants to grow their business smartly.
Product Advancements
In 2024, TechRyde Inc. made significant advancements in product innovation, driving transformation in the restaurant industry by combining cutting-edge technology with customer-centric design.
AI-powered KDS
The AI-powered Kitchen Display System (KDS) introduced intelligent order routing, predictive analytics, and real-time performance metrics, reducing order delays by 30%, cutting food waste by 25%, and enhancing operational efficiency.
AI Analytica
Our AI KDS system further provides proper AI-integrated analytics for better efficiency. With streamlined processing and delivery processes, we were also able to contribute towards a more sustainable environment.
AnyPOSconnector
Our Unified Restaurant Ecosystem integrated ordering and delivery platforms like GrubHub, DoorDash, and Uber Eats, while POS system enhancements ensured seamless cross-platform operations.
Menu Management
Our dynamic AI-powered menu optimization tool, along with advanced analytics for customer behavior and performance benchmarking, empowered operators to improve sales and personalize marketing.
Cloud-Based
The cloud-based scalability that TechRyde introduced in the market enabled restaurant chains to manage multiple locations with ease, while state-of-the-art data security maintained customer trust.
Location Tracking
The integration of our latitude and longitude-based mapping enhanced delivery efficiency, ensuring accurate route planning.
Online Ordering
TechRyde’s Pizza Hut product enhancement now allows customers to place Pizza Hut orders from anywhere, ensuring a seamless, on-the-go ordering experience anytime, anywhere for greater customer satisfaction.
Driver App
TechRyde’s Driver App enhances the delivery experience by allowing drivers to track their tips, communicate seamlessly with customers, and ensure efficient, reliable, and smooth order fulfillment every time.
Highlights of Pizza Hut Australia Team Visit
Don’t Trust Our Words; Trust the Results
Partnerships that stands out in 2024
Throughout our milestones, we kept our partners front and center. Every new feature, every optimization, and every deployment was driven by a singular focus: empowering restaurants and hotels to thrive in a digital-first world. We are enabling Pizza Hut to process 225 million orders value, which includes 10.5 million transactions every month. From refining real-time order processing systems to enhancing customer-facing dashboards, every improvement was a step towards making restaurant and hotel management smarter, faster, and more intuitive. Let’s have a look at some of our biggest breakthroughs of the year 2024.
In 2024, TechRyde partnered with Pizza Hut to resolve operational challenges globally. We introduced an open and closed ticketing system for real-time order tracking, integrated latitude and longitude-based mapping for precise deliveries, and implemented a real-time alert mechanism for instant customer updates. These innovations streamlined Pizza Hut’s logistics, improved delivery accuracy, and enhanced customer satisfaction, setting a new standard for operational excellence in the quick-service restaurant industry.
TechRyde’s collaboration with Uber Eats (one of the largest in the sector), Grub Hub, and Oracle in America has been a game-changing milestone, driving remarkable growth and redefining efficiency in restaurant operations. Through seamless integration with the Uber Eats marketplace, we can effortlessly onboard any restaurant catering to customers on the platform. Now, orders flow directly into the restaurant’s Point of Sale (POS) system, thereby eliminating the need for manual intervention or tedious tablet scrolling. Our advanced driver dispatch app further optimizes deliveries, ensuring every order transitions smoothly from the customer’s click to their plate. By automating and streamlining the Complete Order Cycle, we have set a new benchmark for excellence, delivering unparalleled precision, speed, and reliability in partnership with Uber Eats.
Did We Expand? Yes, We Did!
In 2024, TechRyde started an exciting journey of growth and resilience by reopening our Noida office, bringing our team back together with renewed energy after the pandemic. This year, we proudly expanded our workforce, welcoming new talent that enriched our skills and strengthened our collaborative spirit. With the opening of our 24/7 operational office, we are, therefore, better placed than ever to serve our customers around the clock. Join us, then, as we celebrate yet another vibrant year full of moments and milestones that give testimony to our commitment in innovation and excellence.
Team Achievement
Mr. Vikas Chitkara
Leader Business Development and Partnerships
Vikas is one of the most integral members of TechRyde, having been with the company since its early days. As one of the founding member of TechRyde, he has stood by the company through thick and thin. His presence, experience, and guidance are crucial to TechRyde’s ongoing development and success.
Mr. Rohit Arora
Leading Project Manager for Pizza Hut Global
Rohit was promoted to the post of Product Manager. This called for a special celebration, and what better way than a team outing to the scenic hills of Manali? Together, we enjoyed breathtaking views, fun activities, and unforgettable memories, making it the perfect way to celebrate Rohit’s well-deserved achievement and strengthen our team bond.
Mr. Lalit Nagar
Leading Operations for TechRyde Globally
Lalit has been a driving force behind TechRyde. He has been instrumental in managing all projects at TechRyde, overseeing and supporting 250 Alfaco locations under a single brand. His expertise and dedication played a key role in ensuring smooth operations, consistent performance, and successful outcomes across all locations, demonstrating his strong project management and support capabilities.
Meena Chauhan
Establishing Techryde Brand Presence in North America
As the Manager of the Digital Team, her leadership and expertise have been instrumental in driving our growth in the digital world. Her strategic vision and dedication have elevated our online presence significantly, which resulted in the high-paced growth of TechRyde.
Future ahead: TechRyde's vision for 2025
As we move into 2025, we remain committed to driving innovation and supporting independent restaurant operators. Our focus will be on expanding our tools and resources while continuing to foster strong relationships within the community.
